IDRM Support Team
Operations Team
I am the Operations and Personal Assistant to the IDRM’s Head of Operations. Before joining the IDRM, I worked at the Big Data Institute on the Old Road Campus, initially as a Personal Assistant to the Director and then later as her Research Facilitator.
I provide procedural-focused administrative support. In practice, this involves engaging with a variety of stakeholders to ensure that building processes run smoothly. For example, I’m working with our lovely reception team to overhaul our room booking procedure. The main aim of this project is to ensure users get the most suitable space for their meetings and events and that the process runs seamlessly from beginning to end. A considerable amount of my time is spent liaising with external parties who often hire out our spaces, from staff in neighbouring institutes that need a large meeting room to companies that book our open café space for mini-exhibitions.